Terms
Cancellation policy
Our flexible terms for direct bookings.
Free cancellation
With a direct booking, you can cancel free of charge up to 48 hours before the arrival date.
Late cancellation
If you cancel within 48 hours of arrival, or in case of no-show, the first night will be charged.
Changes
A stay can always be changed (date, room, or number of nights) by arrangement and subject to availability — please contact us by email or phone.
Early departure
In case of early departure, the reserved nights will be charged.
Group bookings
For reservations of 3 or more rooms, or more than 6 guests, specific cancellation terms apply:
- €25.00 per room if cancelled more than 3 weeks before the arrival date
- 50% of the stay if cancelled between 8 and 20 days before the arrival date
- 100% of the stay if cancelled between 0 and 7 days before the arrival date
Bookings via third parties
For reservations via Booking.com or other platforms, the terms of that platform apply.
Cancel or change? Email us at info@castellier.be or call +32 468 337 221.