Question 1

What are the check-in and check-out times?

Accepted Answer

Check-in from 17:00 to 19:00 and check-out until 11:00. Other times possible by arrangement — feel free to let us know by email or phone.

Question 2

Can I check in earlier or check out later?

Accepted Answer

Early check-in (from about 14:00) or late check-out (until 12:30) is usually possible depending on occupancy. Feel free to ask us in advance.

Question 3

How does check-in work?

Accepted Answer

Annick or Herman welcome you personally. We show you your room, explain everything about breakfast and parking, and share tips for the neighbourhood.

Question 4

Is there a key for late arrival?

Accepted Answer

Yes, by arrangement we'll provide a secure key solution so you can enter easily even late in the evening.

Question 5

What is included in the room price?

Accepted Answer

The room price always includes a generous breakfast, free wifi, free parking, daily cleaning, and all linen and towels. No hidden costs.

Question 6

Is a tourist tax charged?

Accepted Answer

The city of Lier charges a tourist tax of €4.00 per person per night. This is paid separately and is not included in the room price.

Question 7

How do I book at the best price?

Accepted Answer

Directly via our website ('Book now' button) — no middlemen, no commission, instant confirmation.

Question 8

What is the cancellation policy?

Accepted Answer

For direct bookings our flexible terms apply — you can usually cancel free of charge up to 48 hours in advance. Exact terms are shown during booking.

Question 9

Is the room cleaned daily?

Accepted Answer

Yes, we clean your room daily and change towels on request. Linen is changed for stays of 4 nights or more (sooner on request).

Question 10

Is breakfast included?

Accepted Answer

Absolutely. A generous, fresh breakfast — eggs to order, fresh bread, local products, fruit, coffee/tea — is always included.

Question 11

Until what time is breakfast?

Accepted Answer

Breakfast is served from 7:00 to 9:30. Earlier or later possible by arrangement.

Question 12

Are there vegetarian or dietary options?

Accepted Answer

Absolutely — let us know your preference or allergy when booking and we'll accommodate it.

Question 13

Is there a minibar or fridge?

Accepted Answer

In the lounge (common area) there is an 'honesty' fridge with a selection of beers, wines, and soft drinks. There is also a large fridge available to guests. The studios have their own fridge in the kitchenette/kitchen.

Question 14

Is there parking at the B&B?

Accepted Answer

Yes, spacious free parking at the B&B — no searching after a long day. Also suitable for vans (not for caravans).

Question 15

Is there an EV charging point?

Accepted Answer

Yes, there's a charging point available for our guests.

Question 16

How do I get to Antwerp or Brussels?

Accepted Answer

Lier station is minutes away — direct trains to Antwerp-Central (15 min) and Brussels (45 min). The station is also reachable by bus: there's a bus stop 50 m from the B&B. You can park free for 5 hours at the station.

Question 17

How far is the centre of Lier?

Accepted Answer

The centre is about 5 minutes by car, 15 minutes by bike.

Question 18

Can I rent bikes?

Accepted Answer

Yes — bike rental in Lier centre (5 min away). We're happy to help with the booking.

Question 19

Is there free wifi?

Accepted Answer

Yes, free fast wifi in all rooms and common areas.

Question 20

Is there air conditioning?

Accepted Answer

6 of the 9 rooms and the studios are equipped with air conditioning. The remaining 3 rooms stay pleasantly cool thanks to orientation and insulation. Fans can be placed in the rooms at any time for extra comfort.

Question 21

Is there a TV in the room?

Accepted Answer

Yes, with Dutch-speaking, French-speaking Belgian, and international channels.

Question 22

Is there a lift?

Accepted Answer

No, there's no lift. The attic and 2nd floor are only reachable by stairs. For a step-free room, choose our ground-floor double room.

Question 23

Are the rooms wheelchair-accessible?

Accepted Answer

The ground-floor room is most suitable — feel free to contact us so we can see together what fits best.

Question 24

Are pets allowed?

Accepted Answer

Pets are welcome by arrangement — please let us know in advance when booking.

Question 25

Are children welcome?

Accepted Answer

Certainly — especially our triple room and the studios are ideal for families. Cot or high-chair available on request.

Question 26

Can I book for a group?

Accepted Answer

For groups or special requests, contact us directly via info@castellier.be or +32 468 337 221.

Frequently asked questions

Check-in & check-out

Prices & costs

Room, breakfast & cleaning

Parking & access

Amenities

Accessibility

Pets & families

Another question?

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